Our site is designed to help customers identify the window balance they need to replace. If the window will not remain open, you may need to remove the window and use the spiral balance charging tool to give the spiral rod a few more turns to increase the spring charge. A handy person from Charlotte says: September 12, 2017. Replacing the Balances in Peachtree Ariel Double-Hung Non-Tilt Windows. One more clue is that on a good window I can see the top of the part that is broken on the window that doesn't stay open. I disassembled one of them and the pivot blocks are shot - spiral balances seem to be ok. Can you tell from the pictures if you have replacement pivot blocks? The balances are either broken or disconected. I would use something like wooden dowels to prop the windows up till you can afford to get new energy efficient windows. Each of these balances is made to accommodate a specific sash weight and size. Windows won't stay open. We understand that finding and purchasing window balances is not an easy process. We have a variety of spiral window balances including the 89 series and much more. Lower both window sash and remove the screws holding the jamb liner to the side jamb. Thank you for visiting Window-Balances.com. It will either be a spiral spring or a string/cable system. While these instructions may seem lengthy, the process to replace both pivot shoes on one window should take less than 30 minutes, including prep and clean-up. Which ever style, it is most likely no longer properly attatched to the sash. When I removed the L-shaped hook from both sides, I was able to raise up the window and out it came. Purchase your spiral window balances from window-balances.com. Lift the sash about half way up, release the tilt levers, tilt the sash in, and take a look at the balance mechanism. Welcome to Window-Balances.com! By staying up I assume you mean they won't stay open. Your windows use spring balances to help you raise and lower the window sash and keep the sash in a raised position. Replacing the Balances in Peachtree Ariel Double-Hung Non-Tilt Windows. An insulated glass window (multiple panes) needs a heavier balance than a single-glazed window, and a large window requires a stronger balance than a small or short one. 4. I figure that is where the spiral rod attaches to the window. 3. I looked up Spiral balances and clicked on a site. Here it is. Hello, the windows in a house I purchased won't stay open (21 of them!). The spiral balance is a tube, either metal or plastic, with a metal helix (spiral) inside. I just include it to help people identify what I've got. 2. Customers are then directed to our parent company www.amscousa.com to purchase their window balances. In this video, This Old House general contractor Tom Silva repairs a window that won't stay open. 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