However, their stops in most cities are incredibly out of the way, or on some strange highway, making … This was also partially caused by the position/angle of the seat. Bolt Bus, Seattle: See 104 reviews, articles, and 13 photos of Bolt Bus, ranked No.40 on Tripadvisor among 85 attractions in Seattle. They aren't always on time. 45 minute wait this time. We were sold a luxury bus trip that was actually the equivalent of a donkey cart. The only problem is that Greyhound is typically more expensive than Bolt or Megabus but I’m glad we’re finally seeing that the price actually reflects what you get. I'm a regular bolt bus traveller. I am very displeased, I have emails asking to call me personally, and they have not responded to any of my emails or concerns. The bus "broke down" and we sat at a rest stop for almost 40 minutes, which put us into NYC behind schedule. Equivalent of a donkey cart, not a luxury bus! 4,549 reviews Get views of Chicago’s most famous buildings, as well as insider info from an expert guide, on this architecture-focused cruise. The contact is only through email. When the bus finally arrived, an hour plus later, they loaded from the back of the line to the front, so those of us who got there 45 minutes early were last on the bus, scrambling for seats. Reviews from Bolt Bus employees about Bolt Bus culture, salaries, benefits, work-life balance, management, job security, and more. and N. 30th St., just past the … In future I'll tell them to avoid this company at all costs. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! "On 2/13/20, I got on bolt bus 0860, schedule# BOLT 9702, confirmation# D-21262503-18, going from Portland to Seattle. There customer service is horrific and the buses are quickly falling apart. See all the most important buildings on one tour, a hard-to-accomplish task on foot. The trip was very bad for several reasons. I've relied on BB (which conveniently has trustworthy public place pickups) and for its low price ($19!) Bus service was awful. Call customer service, no more information available because their shift has ended as well. Bus stops in Baltimore and more passengers are loaded. They advertise a number of amenities such as wifi, outlets, extra legroom, and even bathrooms! Fortunately my experience was good overall. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Reviewers write the most about Boltbus Bus Service and give it 1.9 stars out of 5. Illinois Central School Bus (3) Keurig Dr Pepper (3) Amazing Home Delivery LLC (2) VGR Enterprise (1) Bolt Express (1) TanTara Transportation Corp (1) A&Z transportation (1) Home City Ice (1) Experience Level. Price Gouging During Corona Virus Outbreak, I had a trip planned that was cancelled due to COVID-19, and a representative told me that if I wanted to reschedule a bus ride they wanted to charge me an additional $6. I placed a complaint to the customer service and the reply was simply that they their drivers don't deal with, luaggage and that they are sorry that it was misplaced by a passenger and didn't accept to pay me. The bus was supposed to leave at 10:30 am. While they refunded 1/2 my cost of the bus it did very little to help payback the 212 dollars i had … We booked a boltbus ticket from Portland to Seattle. approximately 100 yards west of the intersection of JFK Blvd. 117 reviews of Bolt Bus "the tickets are cheap if you get it well in advance. Spoke with 4 customer service representatives who told me that they could not help me and weren’t even able to track my bus. Would you recommend this place or activity to a friend looking for an, Is this attraction a good place to visit on a, Clean buses, easy trip, hassle free. New Jersey Transit Train and Bus, PATH Train System and The City of Newark Light Rail System Philadelphia JFK & N. 30th St This is an outdoor stop located on JFK Blvd. Call to customer service. Run!! BoltBus was first mentioned on PissedConsumer on Nov 23, 2012 and since then this brand received 139 reviews. How does a transportation company not have people available to supply information while their vehicles are still out on the road. I always take subway to penn station then walk or take the M34 bus to 11th." The return journey started off in a bus that had minimal A/C on a 90-degree day and a bathroom door that didn't stay closed nor would lock when in use. Within 15 minutes, I noticed we were pulling into a rest stop. We had to stop and they were sending another bus. There customer service is horrific and the buses are quickly falling apart. They are clean, relatively punctual, and have wifi and outlets to accommodate their passengers. they don't have outlets on every seat and sometimes they don't even work. Most of the time they are on time and the buses are clean. Entry Level (63) The seats were amazingly comfortable and the legroom might be more than Boltbus. I remember Bolt Bus carriers as being invariably clean and comfortable with reliable WI-FI connections and charging stations at every seat. But just this location itself is so out of the way. When they gave me a ticket that was false and not in my name, I had my daughter sit outside in the cold overnight, trying to keep her warm because they gave me the wrong ticket. This is the version of our website addressed to speakers of English in the United States. Reviewers write the most about Boltbus Bus Service and give it 1.9 stars out of 5. I remember Bolt Bus carriers as being invariably clean and comfortable with reliable WI-FI connections and charging stations at every seat. NEVER AGAIN. Althrough now there is an risk area boltbus won’t refund the costs. Driver cannot drive any more hours and another bus is on way, should arrive in 5-10 minutes. Learn about Bolt Bus culture, salaries, benefits, work-life balance, management, job security, and more. Seats were super comfy. more, Recommended experiences in and around New York City. Call customer service and they said they are not able to track the bus and do not know where I should go. Bus ended up going to a different location with NO notification to customers or on their website. Once everyone has seat, driver says, bus not continuing on and another bus is coming. The worst bus services ever . Bolt offers cheap travel, but their customer service is absolutely invisible. Bolt Bus is a bus service that offers inexpensive rides (sometimes just $1) between two destination cities. While they refunded 1/2 my cost of the bus it did very little to help payback the 212 dollars i had to spend for the last seat on the train just to get home. The employees are very rude. WORST experience I have ever had with any form of transportation. Our seats hadn't been properly bolted to the floor, so we see-sawed back and forth every time we hit a bump, or the driver hit the brakes, banging our knees into the seat in front of us. Sometimes people just want the job done and I got to my destination much easier than flying. Well, that was 90 minutes ago. Plz don’t use this bus. I'll Walk Rather Than Take Bolt Bus Again. On time and reliable. Sorry, there are no tours or activities available to book online for the date(s) you selected. The seats were very uncomfortable - they are a slippery vinyl, I kept sliding down after I reclined my seat - and the seat cushion was so worn down that I … I purchased a ticket from them, there telling me it's non refundable. I once recommended Bolt Bus to everyone I know who traveled the North-east corridor as an affordable and comfortable carrier with great amenities. Bolt Bus is a scam, not to mention their horrendous customer service. Horrible. When booking in advance, you can save big on bus ticket pricing from Detroit to Chicago. However, Greyhound is operating in the same markets. Station, it's on a sidewalk corner without restrooms or a place to get out of the elements for people waiting. BoltBus was first mentioned on PissedConsumer on Nov 23, 2012 and since then this brand received 139 reviews.. BoltBus ranks 92 of 426 in Transport category. Joke. I was stranded and 6 months pregnant with all of my bags. The 'Bus Stop' isn't in a terminal like it shows at South Station, it's on a sidewalk corner without restrooms or a place to get out of the elements for people waiting. But the second carrier was no better, it too, being run-down with a bathroom door that wouldn't lock and was held closed only with duct-tape. That bus had mechanical issues requiring us to transfer to another within 20-minutes of leaving Union Station. No one should be left in the cold I'm currently in the hospital with my 3 year old daughter because I was not able to have a place for her to stay while in another state. I was left stranded in NYC when the bus company decided to cancel the bus I was to take from NYC to Boston, a half hour before the bus was due to depart. BoltBus Overview. In the past, a $1 Megabus had better quality than a $40 Greyhound bus. We will never book a Journey with this company. I appreciate the professionalism. Avoid bolt at all costs - I used there service for two years commuting between Seattle and Vancouver to visit my partner . Reviews from Bolt Bus employees about Bolt Bus culture, salaries, benefits, work-life balance, management, job security, and more. Bolt Bus, New York City: See 131 reviews, articles, and 29 photos of Bolt Bus, ranked No.137 on Tripadvisor among 254 attractions in New York City. Really worth it the trip. Left me scrambling to find another way home. If you're looking at this bus line as a saving option DO NOT DO IT! While they refunded 1/2 my cost of the bus it did very little to help payback the 212 dollars i had … just save your money and take the train or drive to NJ and cross the river to visit the city. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For the V-S trip, the bus departed and arrived on time. No refund altrough no permission to travel!!!!!!!!!! I understand that transportation companies are under stress from this disease, but I am dissapointed that. See reviews, photos, directions, phone numbers and more for the best Bolts & Nuts in Rensselaer, IN. Don't use this company. It was angled towards the floor, so in addition to everything else, we kept sliding down the seat.Our seat had no plug for our electronics so the entire ride was pretty much a living hell. I just got home from a Bolt Bus NYC to D.C. round trip journey today, 07/01/2018, and went directly to my laptop to expose just how badly that company has declined since I first started using it to travel up and down the North-east corridor seven or eight years ago. Bolt Bus Reviews – Is It Worth It? This time round and it both directions, the buses were not only dirty, but old and run down. The Bolt Bus is a life, time and wallet saver. This time round and it both directions, the buses were not only dirty, but old and run down. Avoid bolt at all costs - I used there service for two years commuting between Seattle and Vancouver to visit my partner. Why do this to my daughter, she is 3 years old and thankfully after 3 days I get an email back from them, but still have gotten no answer to my question. Because of corona our trip has been cancelled two days before depature. 83 reviews of Bolt Bus "I liked the old location better (34th and 8th). My family and I decided to take the bolt bus from NYC to washington dc on November 1. The 'Bus Stop' isn't in a terminal like it shows at South Station, it's on a sidewalk corner without restrooms or a place to get out of the elements for people waiting. The few times that I have used Bolt Bus from Bellingham to Seattle, not from Vancouver direct have been aweful. It, too, had WI-FI that continuously went down (and NO, this had nothing to do with my device!) This time: I have taken bolt bus many times from same location- printed my ticket with the same location listed every single time. BoltBus has temporarily suspended service in the Northeast. The new..and I use that term loosely, bus was filthy, black mold, missing ceiling panels with exposed wires and the panels that were there, were only partially screwed in, and missing screws altogether, causing them to bang and flap and clang alarmingly over our heads. lines are crazy and unorganized if you're traveling on a holiday/busy weekend but tolerable enough on 'non-traveling' weekends. Why was this bus even loaded? The 'Bus Stop' isn't in a terminal like it shows at South. and A/C that barely worked. My luaggage was lost during the stop and a street passenger found it and sent it to me with Uber so I had to pay 70 usd. I Ieft a charger for my Macbook Pro on a bus from Boston to NYC 18 November, Despite contacting the customer service twice since then, in the month since the trip I have had no reply to my queries. There bus stop in Seattle is a joke it’s outside in the middle of a sidewalk off Last bolt bus I took was also 90 minutes late. It’s something crazy and scary if you are stuck in middle of night and waiting for this bus. I waited for 2 hours and Called there customer care they even don’t know where the bus is. The driver announced that the bus was billowing smoke from the back. I want to point out the staff on this trip were professional and polite, but everything about this experience indicated systematic under-investment and even dis-investment by the whoever is running this company now, and obviously into the ground. They are not 24 hours, they charge you 5$ to get in contact with them. Please choose a different date. BoltBus was first mentioned on PissedConsumer on Nov 23, 2012 and since then this brand received 139 Barely any seats since everyone feels the need to … Reviews from Bolt Bus employees about working as a Bus Driver at Bolt Bus. Bolts Nuts in Rensselaer on YP.com. The customer service is terrible, they have not helped anyone and now my daughter has to suffer, the best they said they can do is charge me 5$ to take another trip, and tell me it's non refundable. Plz don’t book this bus ever. I have taken the bolt bus for two years almost every week between Eugene and Portland. BoltBus ranks 91 of 426 in Transport category. There bus stop in Seattle is a joke it’s outside in the middle of a sidewalk off … I live in Portland Oregon and like traveling quick, easy and with Wi-Fi to places like Seattle and nearby cities. Visit Greyhound.com to complete your schedule search.. All customers ages 2 and over are required to wear a face covering.FIND OUT MORE I show up, bus tracker says it has left 45 minutes early. they could not accommodate a change in my schedule without trying to get more money out of me during a public health emergency. Some of the drivers have a very negative attitude and are rude while some are very kind and respectful. I didn't have an Internet connection since I am a tourist so I aksed the driver how much time is still left she replied rudly that we still need 1 hour but we arrived in 10 MN In addition their website sys that there is a wifi connection on each bus and power plugs to recharge the phone which is a big lie, Preferred Hotels & Resorts in New York City, InterContinental (IHG) Hotels in New York City, Marriott Autograph Collection Hotels in New York City, Hotels near The National 9/11 Memorial & Museum, Hotels near The Metropolitan Museum of Art, Hotels near American Museum of Natural History, Gift & Specialty Shops in Upper West Side, Mass Transportation Systems in New York City, Adrenaline & Extreme Tours in New York City, Literary, Art & Music Tours in New York City, Health/Fitness Clubs & Gyms in New York City, Sacred & Religious Sites in New York City, Observation Decks & Towers in New York City, Points of Interest & Landmarks in New York City, Dolphin & Whale Watching in New York City, Zipline & Aerial Adventure Parks in New York City, Observatories & Planetariums in New York City, Game & Entertainment Centers in New York City, Boat Tours & Water Sports in New York City, Parasailing & Paragliding in New York City, Surfing, Windsurfing & Kitesurfing in New York City, Fishing Charters & Tours in New York City, Conference & Convention Centers in New York City, The National 9/11 Memorial & Museum: Tickets & Tours‎, The Metropolitan Museum of Art: Tickets & Tours‎. I was lucky to get a ride back to the state I was headed to by a stranger the next morning. They are late and only thing they can offer you is apologize. Bus left DC ontime. Since reviews are mixed, we decided to try out Bolt Bus … Bus ticket prices for the bus from Detroit to Chicago. Bus left Portland at 6:30am. Fire? Ended up having to take an expensive train and customer service obviously did not care. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. © 2020 Trustpilot, Inc. All rights reserved. Reviews from Bolt Bus employees about Bolt Bus culture, salaries, benefits, work-life balance, management, job security, and more. Despite the trendy name and the orange buses, Bolt is owned by Greyhound and you should set your expectations accordingly. As an avid bus traveler I have taken my fair share of Bolt Bus rides. Good customer service. Megabus makes bus travel easy and affordable for your upcoming Detroit to Chicago trip, with fares as low as $1*. 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