ALICOR Launches Online Platform to Get Citizens’ Views on Public Service Delivery

TUBMANBURG, Bomi – The Association of Liberian Community Radios has officially launched a nationwide campaign to solicit citizens’ feedback on public service delivery.

Supported by UNDP and launched in partnership with the Bomi County Service Center, the Citizens Feedback Mechanism is an online platform that hopes to facilitate direct real-time exchange between citizens and the government. Citizens can platform through the website and send their views via SMS to 2424.

ALICOR’s vice president for operations, Lawrence Tokpah, gave an overview of the platform, noting that it would help the government improve public services and deliver on its Pro-Poor Agenda for Prosperity and Development.

Through the platform, he said citizens could let officials know about problems affecting them and receive instant feedback through SMS messages at no cost, regardless of their location.

Sidiki Quisia, UNDP’s program specialist, committed his organization to working with ALICOR in increasing awareness of the platform. Quisia also encouraged Liberians to feel free to use the platform.

“Do not be afraid; your name will not appear on the platform. Only your messages we will be concerned about,” he said.

At the same time, the assistant director-general of the cabinet, Gerald Hanyor, encouraged citizens to be sincere in their expressions on issues of concern.

“President George Weah is going to place more attention on views that are expected to emanate from the rural parts of the country,” Hanyor said.

Bomi residents have welcomed the introduction of the citizens’ feedback mechanism and promised to make adequate use of the platform to demand change in their communities.

Featured photo by Richard Williams

Richard Williams

Born in Tubmanburg, Bomi, Richard Williams obtained an associate degree in Business Management from the Bomi County Community College. He has worked in the past as news director for Radio Bomi and currently serves in the same role at Pumah FM.

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